FAQ

Find clear answers to common questions about account opening, deposits & withdrawals, trading, and account security — all in one place.

Live Account
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You can click Create Real Account to complete the application process and submit valid documents. We accept documents including: passport, ID card, driver's license, and other government-issued valid IDs. If your provided document does not show your residential address, you will also need to provide a proof of address issued within the last three months.

The minimum deposit to open a live account at ACCM is USD 500.

If your account has no deposits or trading records for 90 consecutive days but still holds funds, starting from the 91st day, a monthly (30-day) account management fee of USD 20 will be charged (automatically deducted from the account balance) until a new deposit or trade occurs. If the balance is reduced to zero, it will be archived as an inactive account, which retains a 90-day activation period. During this time, a deposit can reactivate it; if no deposit occurs within the activation period, the account will be permanently frozen.

A demo account helps traders practice simulated trading on our platforms without bearing actual trading risks and losses. You only need to fill out a short application to freely experience the ACCM demo account.

If you stop trading and do not log in for 14 consecutive days, your demo account will become invalid.

Please go to the login page and click "Forgot Password" to reset your password.

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